Cancellation Policy

CANCELLATION POLICY:

We enforce a strict cancellation policy to ensure that our therapists and front of house staff members continue to make a living wage. Cancellations or adjustments made 24 hours PRIOR to an appointment will not be charged. 

Any cancellations or reschedules made WITHIN 24 hours as well as no-shows will be charged 100% of the total service price.

If you are feeling under the weather please contact us no later than the day before your appointment. Meta Physica does not close due to winter weather. If you are concerned about travel due to snow or rain, please contact us to cancel 24 hours before your appointment is scheduled. If you have a last minute change of plans you may send another guest in your place to avoid your cancellation charge.